Privacy Policy

This Privacy Policy describes how SmOakwood BBQ Catering collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from [Your Website URL] .

1. What Information We Collect

We collect personal information about you from a variety of sources. The information we collect falls into these categories:

Contact & Booking Information: When you fill out a quote form, contact us, or place an order, we collect information such as your name, email address, phone number, event date, event location, and details about your catering needs.
Payment Information: When you make a purchase, we collect payment details (e.g., credit card number, billing address). Note: We typically use a third-party payment processor (like Stripe or PayPal) to handle payments, and we do not directly store sensitive payment card information.
Website Usage Data: We automatically collect certain information about your device and interaction with our Site using cookies, log files, and similar technologies. This may include your IP address, browser type, operating system, and the pages you view.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

To Provide Services: To fulfill your catering orders, process payments, schedule events, and provide you with quotes and invoices.
Communication: To respond to your inquiries, send you updates about your booking, and, if you opt-in, send you promotional or marketing materials.
Website Improvement: To analyze how users interact with our Site so we can improve our services, marketing, and the overall user experience.
Security: To detect and prevent fraudulent, abusive, or illegal activity.

3. Sharing Your Personal Information

We do not sell your personal information. We may share your personal information with the following third parties:

Service Providers: We share information with third-party service providers who perform services on our behalf, such as:
- Payment Processors (e.g., Stripe, PayPal)
- Website Analytics Providers (e.g., Google Analytics)
- Email Marketing Services (if applicable)
Legal & Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
Business Transfers: In the event of a merger, sale of company assets, or acquisition of all or a portion of our business by another company, your information may be transferred as part of that transaction.

4. Your Rights

Depending on where you live, you may have the right to:

Access the personal information we hold about you.
Correct inaccurate personal information.
Request deletion of your personal information.
Opt-out of marketing communications at any time by following the unsubscribe instructions in the email.

To exercise any of these rights, please contact us using the details below.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

6. Security

We take reasonable measures to help protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on the Site.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at:

dowenung@gmail.com (706-781-8597)